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FAQ for Beyond the Paycheck Mobile Application

 

  1. What is the purpose of this app?

The app connects Associates of Total Staffing Solutions – Powered by TTR with access to their employee portal and resources to enhance their personal and professional lives through the Life Assistance Studio.  Associates will be able to access pay history data, work history, tasks and other assigned documents directly from the application.  Future releases will allow Associates looking for work to directly apply and accept positions available and allow employers to post jobs directly through the mobile applications.

  1. How do I create an account?
  • For Job Seekers: Download the app from the App Store or Google Play. If you have completed your application, you are automatically assigned an account which you can access using the credentials created in your on-boarding. You can contact our offices for login information as well.
  • For Employers: This feature is not available in the current release.

  1. Can I update my personal account information?

The mobile application creates a direct link to your employee profile.  All the functionality of the employee portal is available through the mobile application.  You may update personal information, request assistance and view your work and pay history.

  1. Is there a Spanish version of the application available?

Currently the information in the Life Assistance Studio is provide in English.  Our developers are working on creating content in various languages, including Spanish in upcoming releases.  The employee portal information may be viewed in Spanish.

  1. Can I apply for Jobs through the application?

You cannot directly apply for jobs through the current version of the application.  However, in the employee portal section you have the same functionality as the web-based version.